Soluciones

  • Productos
  • Casos prácticos
  • Sectores
  • EBOOK
  • 3 estrategias para la innovación
  • Averigua más sobre cómo transformar tu experiencia de cliente con inteligencia artificial.
  • EBOOK
  • 5 pasos para la transformación
  • Una experiencia de cliente proactiva y conectada es esencial para los servicios financieros.

Plataforma

  • INFORME
  • Gartner califica a ServiceNow como líder
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Clientes

  • ÉXITO DE LOS CLIENTES
  • ¡Necesitamos campeones!
  • Utiliza nuestras herramientas y recursos para promover ServiceNow de forma eficaz en tu organización.

Explorar

  • EVENTO
  • Future of Work Tour 2019
  • Únete a nosotros en el Future of Work Tour in Madrid el 21 de marzo de 2019

Artificial Intelligence and Intelligent Technologies: 3 strategies for driving customer service innovation

Today’s technology trends are tomorrow’s customer expectations. From chatbots to predictive service, digital transformation is changing the face of every customer interaction.

Customer service organizations need to take advantage of artificial intelligence and intelligent technologies to deliver the experiences their customers expect. But where to start? Find out in this new eBook:

  • Deliver engaging, personalized experiences that increase customer satisfaction
  • Increase the efficiency and effectiveness of issue resolution
  • Continuously improve and optimize service processes

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