Soluciones

  • Productos
  • Casos prácticos
  • Sectores
  • EBOOK
  • 3 estrategias para la innovación
  • Averigua más sobre cómo transformar tu experiencia de cliente con inteligencia artificial.
  • EBOOK
  • 5 pasos para la transformación
  • Una experiencia de cliente proactiva y conectada es esencial para los servicios financieros.

Plataforma

  • INFORME
  • Gartner califica a ServiceNow como líder
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Clientes

  • ÉXITO DE LOS CLIENTES
  • ¡Necesitamos campeones!
  • Utiliza nuestras herramientas y recursos para promover ServiceNow de forma eficaz en tu organización.

Explorar

  • EVENTO
  • Future of Work Tour 2019
  • Únete a nosotros en el Future of Work Tour in Madrid el 21 de marzo de 2019

Modernizing Customer Service for the Digital Economy

Best practices and a checklist for success

The new digital economy requires companies to reimagine customer service as a way to engage customers ‑  not once, but continuously, and to develop centers of operational excellence to ensure delivery of closed‑loop services.  Successful leaders in this new world recognize this critical need, and are taking a more holistic approach to customer service.

Download the eBook to discover the benefits of modern customer service management by taking a more holistic approach that goes beyond today’s CRM and support systems. You’ll learn:

  • Common pitfalls to achieving a world class customer experience
  • Why is CRM not enough?
  • Seven best practices in modernizing your customer experience

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