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ITSM for Managed Service Providers

IT Service Management (ITSM)

Consolidate legacy systems to elevate the service experience, increase productivity, and achieve new insights.

Improve customer service management

Customer Service Management (CSM)

Elevate your customer and field service from request to resolution.

Gain visibility into operations

IT Operations Management (ITOM)

Gain visibility into your operations footprint, manage IT service health, and optimize delivery and spend.

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Partner Perspective

When we tell our customers that we use ServiceNow for our MSP platform, we build trust. Because of their reputation and recognition, ServiceNow makes it much easier…

Pavan Goyal
Global Head of Infrastructure Services, Mphasis

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