Soluciones

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  • Casos prácticos
  • Sectores
HR IT Products
  • WHITE PAPER
  • RR. HH. y TI: mejor juntos
  • Impulsa la productividad y atrae talento de calidad gracias a experiencias de empleados excelentes.
Security Fundamentals
  • WHITE PAPER
  • Introducción a la seguridad en la atención médica
  • Fomenta la excelencia clínica y mejora los resultados de la atención médica con un sistema conectado.

Plataforma

Forrester Report
  • INFORME DE ANALISTA
  • El valor de los flujos de trabajo digitales
  • Comercializa aplicaciones en la mitad de tiempo, con una tercera parte del coste normal y con mayores niveles de satisfacción.

Clientes

Customer Success
  • NAVEGADOR DEL ÉXITO
  • La receta del éxito
  • Acelera los resultados con un plan de acción paso a paso de prácticas recomendadas probadas.

Explorar

Value Calculator
  • CALCULADORA DE VALOR
  • Actúa según tu potencial
  • Determina el valor inexplorado de tu empresa en tan solo 60 segundos.

Evolve faster than telecom disruption

Turn digital disruption into an opportunity for new revenue streams as a communications service provider.

Service providers are riding the wave of telecom change. Seize the opportunity to build connections, eliminate silos, and improve customer experiences.

Let’s unlock your revenue.

Don’t just take our word for it

See how communications service providers like you are succeeding with ServiceNow.

Telia boosts CSAT

Enable collaboration and knowledge-sharing for a better customer experience.

Tata has 100% availability

Delight customers with transparency and improved incident response time.

OBS streamlines experience

Unified platform handles >1M incidents with digital workflows, reduces calls.

Empowering employees

See how Belgium’s largest telecommunications company uses ServiceNow CSM.

Featured resources

EBOOK

Unlock new opportunities

Three strategies to reduce B2B churn in telecom and drive profitable growth.

INFOGRAPHIC

Transformation roadmap

10 steps to transform customer service in telecommunications.

DATA SHEET

Modern service management

Explore the benefits and challenges of service management modernization.

SOLUTION BRIEF

Transform the experience

See how to evolve your customer experiences in the era of IoT and 5G.

WHITE PAPER

Think digital-first

Break free from old systems to stay relevant in the smartphone generation.

Webinar On-demand

Proactive customer service

Learn about the best practices for delighting digital customers.

Join us at a live event

INDUSTRY EVENT

TM Forum: Sept. 23-27, Dallas

Meet with the pros and develop your roadmap for digital transformation.

Industry Event

MWC19: October 22-24, Los Angeles

Discover how you can turn disruptive innovation into new revenue streams.

Industry Event

TM Forum: 12-14 Nov, Malaysia

Learn how to drive pro-active service assurance across your communications.

SERVICENOW EVENT

Now at Work coming to you

Join an event near you to unlock the power of digital workflows for telecom.

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in the telecom sector to discuss common challenges and how to unlock your potential.

Explore more:    ITSM   AIOps   Customer Service

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